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Pioneer Network is offering a "TEAM" discounted registration fee. "TEAM" is defined as 4 or more attendees registering from the same organization. Those receiving other discounts do not qualify toward your team numbers. If you are unsure of the attendees’ names at this moment, please register as TBD. Should you have any questions regarding your "TEAM" registration, please email our registrar at

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Team / Individual
to 5/15
after 5/15
Full Conference Registration (8/9 - 8/12) Individual
Full Conference Registration (8/9 - 8/12) Team
(4 or more people from same organization. Fee is per person)
Full Conference Resident Registration (8/9 - 8/12) Resident (Person living in a
senior living community)
2-Day Registration (any 2 days)
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1-Day Registration (any 1 day)
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Additional Exhibitor (requires registration code - enter below first) Individual
Sunday Only Registration Individual

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If you have received a registration code, please enter your code here. SISTERS, please enter the code you were provided here. The appropriate price will appear below.

There is a $40 fee for each license application made. Even if you are licensed in 3 states, the fee for that license will remain $40. Please select the license type, provide license number(s) and state(s) below. Please note these will be emailed to you within 2 weeks of the conference completion.


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Social Workers
Activities Professionals
Registered Dietitians
Certificate of Attendance    
In order to assure that you have the best experience possible, we are asking if you would please indicate which concurrent session you are most likely to attend, understanding that you can change your mind!
Session A - Monday August 10, 2020 11:00 AM - 12:30 PM (Click here for Concurrent Session Details)
Transforming Aging through the Power of Reading
Use Your Passion: Creative Approaches to Positive Aging  
The Power of Partnership: Creating a Toolkit to Drive Sustainable Change
One's Mindset Determines If Regulations or Payment Support Person-centered Care
Creating and Supporting Dementia Friendly Cities
Reimagining Living with Dementia: Lessons Learned Implementing the Montessori Philosophy
Assuring a Wellness Culture for Elders and Team Members
All Stressed Up and Nowhere to Blow: Overcoming Negativity in the Workplace
SAGE SESSION: Where We’ve Been and Where We Need to Refocus
Leading with DQ (Dignity Quotient) For Managers and Administrators  
Best Practices for Providing LGBT Affirming Residential Services
Session B - Monday August 10, 2020 2:30 PM - 4:00 PM (Click here for Concurrent Session Details)
New Ideas Supporting Meaning and Purpose in Your Life Enrichment Program: Experience 'Speed Dating' Pioneer Network Style!
Supporting Decision-Making: Ensuring Elders Have a Say and Preferences are Honored
Innovations in Culture Change Within the Framework of Federal Regulation Revisions and Payment
A Practical Guide to Engaging In Dementia Friendly Communities
Changing the Culturescape to Optimize Living Well with Dementia
Developing Person-Centered Care for Persons with Developmental Disabilities
Live, Interactive and Virtual - the New Training Frontier
Transformational Change: A Partnership to Grow Elder-Centered Relationships
Leadership and Sharing Power: What Happens When Something Goes Wrong, and Something Always Goes Wrong!  
Darkness to Light: A Veterans Journey to Live Again
Session C - Tuesday, August 11, 2020 9:30 AM - 11:00 AM (Click here for Concurrent Session Details)
Wendy's Neverland: The Integration of Arts and Aging for Community Building
Humanitude – Improving the Quality of Life of People with Dementia Through a Non-pharmacological Approach  
Healthy Rhythms of Light and Darkness: A Day in the Life of a Care Center Resident
The Future of Falls Reduction: Al-Assisted Falls Reduction/Injury Prevention for Residents with Dementia
Death is not a Four-Letter Word: Honoring Choice in Grief in Long-term Care Communities
Enhancing Person-Centered Care Practice for People Living with Dementia
Cultivating a Culture of Compassion: A Guide to Relationship-Centered Care
High Engagement, High Success
Person-Centered Care & Implementing Rapid Neighborhood Design
Using a Coaching Mindset to Implement your Vision  
Culture Changing Insights: A Resident-led Exploration of the "Resident Experience"  
Session D - Tuesday August 11, 2020 12:30 PM - 2:00 PM (Click here for Concurrent Session Details)
Music Therapy: Singing & Communication
Engaging Seniors in Advocacy- Grandparent Activist Network Senior Civic Academy  
Person-Centered Environments, Quality of Life, and CMS. What Does Person-centered Care Look and Feel Like?
Avoiding Drugs Used as Chemical Restraints: Changing the Culture of Care
Elder Centered End of Life: Legacy, Vigil, Transition and the Doula
Validating Solutions for Two Dementia Dilemmas: Esteem and Exercise
Empathy and Human Connection: The Keys to Supporting Elders
Supporting Team Growth: Giving and Receiving Feedback
Global Innovation: Thriving with Dementia - Maintaining Wellbeing for those Living with Mild Cognitive Impairment (MCI)
Becoming Community Builders  
Co-Creating a Quality Plan for Life!  
Session E - Tuesday August 11, 2020 2:15 PM - 3:45 PM (Click here for Concurrent Session Details)
How to Create and Use Memory Books for Those Living with Dementia
Engagement Elixir: Enhancing Communication Experiences for People Living with Memory Impairment  
Rethinking Bathing
Adverse Events in Nursing Homes: Working Together to Keep Residents Safe
Partnering in Beloved Community: Birthing a New Culture
Alzheimer's Cafes – Building Evidence for this Simple, High-impact Program
20/20 Vision: Addressing the Spiritual Needs of Residents, Families and Team Members
Achieving a Community of Caring by Making Compassionate Communication Universal
Accessibility and Culture Change: Beyond Ramps and Grab Bars
Moving the Mountain of Organizational Culture Through Relationship Based Care
Person-Directed End-of life Care. What I learned from my Spouse Transformed Me
Wednesday August 12, 2020 - 8:00 AM - 1:45 PM Full Day Intensives (Click here for Intensive Session Details)
The Times Have Found Us! Called to Transform the Culture of Our Convent Healthcare Settings
Create Better Endings Through Late Life Living: The ResoLute Project
Build your own Full Day Intensive
Wednesday August 12, 2019 - AM Mini-Intensives 8:00 am - 10:45 pm (Click here for Intensive Session Details)
Meaningful Engagement - Beyond Bingo
High Involvement for High Performance: Doing Better Together
Dementia-Friendly: Bringing a Community Together
Secrets Your Employees Aren't Telling You
Building Community Across the Continuum of Care
Pain, Process and Holistic Intervention
Envisioning the Future of Technology in Senior Care
Humanitude: An In-Depth Learning Opportunity (Prerequisite: Must have attended either the Special Sunday Humanitude session (see below) or Concurrent Session C2 - Max 20 attendees)
Wednesday August 12, 2020 - PM Mini-Intensives 11:15 am - 2:00 pm (Click here for Intensive Session Details)
Tap into Something Deeper: Clinical Art Therapy & Personalized Music Together
Preferences for Everyday Living Inventory (PELI) Advanced Bootcamp: Strategies for Communicating Resident/Client Important Preferences across Care Teams, Volunteers, and Families
Resident-Driven Memory Care Communities: Lessons from the VA and Montessori
Ageism: Let’s Change the Narrative Together!
Building an Age-Friendly Community to Support Culture Change in Healthcare
Artifacts of Culture Change 2.0
Wednesday August 12, 2020 8:00 am - 12:30 pm
Woodside Place of Washington - Presbyterian SeniorCare (limit 40 people) - View web site
Lutheran Senior Life (limit 40 people) - View web site
In order to assist us in planning space and meals, please let us know what you plan to attend below.
Sunday, August 9 9:00 am - 4:00 pm Compassionate Touch Certification - Special Conference Rate $225 (Cost includes a Training pack with color manual, Compassionate® Touch bag, Compassionate Touch® caregiver pin, engagement cloth, and other materials - Normally $395) Registration deadline is 7/1
Sunday, August 9 12:30 pm - 2:30 pm Ombudsman / Surveyor Special Session (providers welcome) - Part 1: Envisioning the Future-Resident Directed Programming and Practice
Guides: Kimberly Shelter, Carolyn Tenaglia, Lori Smetanka, Margaret Barajas
Sunday, August 9 2:45 pm - 4:15 pm Ombudsman / Surveyor Special Session (providers welcome) - Part 2: Outcomes from a Learning Collaborative to Protect Residents from "Facility-Initiated" Discharges
Guides: Kimberly Shelter, Carolyn Tenaglia, Lori Smetanka, Margaret Barajas
Sunday, August 9 1:30 p.m. – 4:15 p.m. PELI Advanced Bootcamp
Guides: Karen Eshraghi, Victoria Crumbie
Sunday, August 9 2:00 p.m. – 4:00 p.m. From Spain to Pittsburgh: Meet the Team from Humanitude and Learn About New Innovations in Dementia Care
Guides: Franck De Vivie, João Pärtel Araújo
Sunday, August 9 4:30 pm - 6:00 pm Welcome: The First Glance (includes the Roll Call of States, Provinces and Nations)
Monday, August 10 8:00 am - 10:30 am Breakfast and General Session: Achieving 20/20 Vision
Monday, August 10 12:30 pm - 2:30 pm Lunch Break / Exhibitor/Sponsor Gallery Open / Box Lunch
Monday, August 10 4:00 pm - 6:00 pm Networking Reception with Exhibitors and Sponsors
Tuesday, August 11 6:30 a.m. – 7:30 a.m. River Walk
Tuesday, August 11 8:00 am - 9:15 am General Session: Watch for details, but we promise you won't want to miss it!
Tuesday, August 11 11:00 am - 12:30 pm Lunch Break / Exhibitor/Sponsor Gallery Open / Box Lunch
Tuesday, August 11 4:00 pm - 5:30 pm General Session: The Future's So Bright We Gotta Wear Shades
Contribute to the work of Pioneer Network and the culture change movement. Your gifts are tax deductible, and all of them, large and small, are deeply appreciated.
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There are a limited number of scholarships available. Anyone wishing to apply should send a request for application to

Over the past few years, Pioneer Network, in its effort to be environmentally responsible, has been working to reduce the amount of paper that has historically been associated with conferences. With your help, we have made great strides!

This year, we would like your help in furthering our efforts. As we have for the past two years, we will offer a conference App that you can download and use before, during, and after the conference. The App, which can be accessed on smartphones, tablets and desktops, is PioneerNetwork2020. The App will provide access to all conference information including session information, handouts, interactive maps of the conference venues and links to evaluate conference sessions. It also serves as a tool for connecting with fellow attendees.

In addition to the program information provided on the App, prior to the conference, all attendees will be sent via email a downloadable version of the program.

To support this effort, you will not receive a printed conference program unless you request one below.

Total Due:
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                                              c/o OPTimum Planning
                                              424 General Early Drive
                                              Harpers Ferry, WV 25425
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By submitting this form, I am authorizing Pioneer Network to process my credit card for payment as indicated above. If paying by check, I acknowledge that payment must be received within 45 days of invoice. If registration is part of a team discounted registration, I agree that any change which results in my organization dropping below the minimum for team requirement will result in rest of the registrations being charged the normal registration fees. I acknowledge responsibility for those changes. Conference badges and conference materials will be distributed on-site; nothing will be mailed. All cancellations must be submitted in writing and must be received by June 12, 2020 to be eligible for a refund, less a $50 administrative/cancellation fee. No requests for refunds will be accepted after June 12, 2020. Attendee substitutions may be made at any time, without penalty. To submit cancellation and/or substitution requests - email to, fax to 304.566.9911 or mail to Pioneer Network, c/o OPTimum Planning, 424 General Early Drive, Harpers Ferry, WV 25425.
Pioneer Network